Any item may be returned for an exchange or refund within 30 days of original ship date when it meets the following criteria:
A) Jewelry is in new and unworn condition with original box; and
B) Returned within 30 days of original ship date (unless you purchased an added warranty); and
C) Is not hand stamped or personalized.
To initiate a return (1) log in to your Inspiranza Account and select Orders on the left hand side, (2) choose the Order Number, and (3) in the top right corner select Request Return. When you complete and submit the return request details you'll receive a response email (within 24 hours). The first email will acknowledge your request and the second email (received within 48 hours) will contain our response along with an option to print a USPS First Class Return Label* from your computer rather than going to the Post Office. *Please note we are not responsible for shipping fees on returns, a shipping fee ($4.00) will be deducted from your return.
To read our full Return Policy click here.